Business Continuity

Business Continuity and Disaster Recovery Services

Business Continuity is defined by the International Standards Organisation (ISO 22301:2012) as:

 “the capability of the organisation to continue delivery of products and services at acceptable predefined levels following a disruptive incident.”

Business Continuity planning requires considerable investment from an organisations leaders/managers and is a proactive undertaking i.e. it is a living and breathing process that requires constant attention to reflect the changing/evolving nature of a business.

Many people consider Disaster Recovery the same as Business Continuity, but it is actually a misnomer.  Disaster Recovery is concerned with the process of rebuilding the operation or infrastructure after a disruptive incident occurred.  This also consumes considerable time but is a reactive undertaking.

A good Business Continuity Plan (BCP) allows an organisation to stay in control and continue operation when subjected to a disruptive incident e.g. fire, flood, etc. and can be broken down in to a number of key areas:

  • People
  • Systems
  • Communications
  • Processes
  • Distribution

Not sure where to start, make sure your data is protected as a bare minimum.  After that, consider the five points above and how they relate to your business and beging the process of developing procedures.  Still unsure, then call to speak with one of our consultants over a coffee and see if our service suits your business.

Watch the short 6 minute video below for more information.

Key benefits

  • All people involved know their roles and responsibilitites
  • All people involved have the knowledge to react with calm confidence during an event
  • Fall back operational locations are identified
  • Key personnel for continued business operation identified
  • Core operational equipment required to function identified
  • Board has a clear understanding of time to recovery
  • All involved personnel know their roles and responsibilities

Technical summary

  • Key personnel identified
  • Key activities identified to continue operations
  • Alternative premises identified for operation
  • Operational manuals and support documentation maintained up to date
  • Communication processes identified
  • Spare operational equipment identified and acquired or hired
Business continuity for email
BCP and DRP Basics

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